Política de privacidad

PRIVACY POLICY

Last Updated: June 17, 2026

This Privacy Policy describes how PetNest ("we," "us," or "our") collects, uses, and discloses your personal information when you visit, use, or make a purchase from our website.

By using our website and services, you agree to the collection and use of information in accordance with this Privacy Policy.

  1. INFORMATION WE COLLECT

We may collect the following types of information:

• Name
• Email address
• Billing information
• Payment information
• IP address
• Device and browser information
• Purchase history
• Customer support communications

  1. HOW WE USE YOUR INFORMATION

We use your information to:

• Process and fulfill orders
• Deliver digital products
• Provide customer support
• Improve our website and services
• Prevent fraud and unauthorized transactions
• Send important updates regarding your purchases
• Send promotional communications (only where permitted by law)

  1. DIGITAL PRODUCTS

PetNest sells digital products, including downloadable PDF guides and digital content.

No physical products are shipped when purchasing digital products. Access to digital content is provided electronically after a successful purchase.

  1. PAYMENT PROCESSING

Payments are securely processed through trusted third-party payment providers. We do not store complete credit card information on our servers.

  1. COOKIES AND TRACKING TECHNOLOGIES

We may use cookies, analytics tools, and similar technologies to improve website functionality, analyze traffic, and enhance user experience.

You may disable cookies through your browser settings, although some website features may not function properly.

  1. SHARING OF INFORMATION

We do not sell your personal information.

We may share information with trusted third-party service providers, including:

• Shopify
• Payment processors
• Email service providers
• Analytics providers
• Advertising platforms

These providers only receive information necessary to perform their services.

  1. DATA RETENTION

We retain personal information only as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce agreements.

  1. YOUR RIGHTS

Depending on your location, you may have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Restrict or object to certain processing activities
• Request a copy of your data

To exercise any of these rights, please contact us.

  1. SECURITY

We take reasonable measures to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure.

  1. THIRD-PARTY LINKS

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

  1. CHILDREN'S PRIVACY

Our services are not intended for children under the age required by applicable law. We do not knowingly collect personal information from children.

  1. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

  1. CONTACT US

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

Email: support.petnest@gmail.com